Privacy policy

Privacy Policy

Effective Date: March 25, 2026

Operated by: Shinsekai Enterprises Pvt Ltd ("Kiro Foods", "we", "us", "our")

Website: kirofoods.com

At Kiro Foods, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit kirofoods.com or make a purchase.

1. Information We Collect

We collect information you provide directly, including your name, email address, phone number, shipping address, billing address, and payment information when you place an order, create an account, or subscribe to our newsletter.

We also automatically collect device information (browser type, IP address, operating system), browsing data (pages visited, time spent, referring URL), and order history through cookies and similar technologies.

2. How We Use Your Information

We use your information to process and fulfill orders, communicate about your purchases and account, send marketing communications (with your consent), improve our website and products, prevent fraud, and comply with legal obligations.

3. Sharing Your Information

We share your information with payment processors (Razorpay, Shopify Payments) to process transactions, shipping partners to deliver your orders, analytics providers (Google Analytics) to improve our website, and marketing platforms to send communications you've opted into.

We do not sell your personal information to third parties.

4. Cookies

We use essential cookies for site functionality and cart management, analytics cookies (Google Analytics 4) to understand site usage, and marketing cookies to measure advertising effectiveness. You can control cookies through your browser settings.

5. Data Security

We use industry-standard SSL encryption for all data transmission. Payment information is processed securely through PCI-compliant payment processors and is never stored on our servers.

6. Your Rights

You have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, opt out of marketing communications at any time, and lodge a complaint with a data protection authority.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Order records are kept for 7 years for accounting and tax purposes as required under Indian law.

8. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

For privacy-related inquiries:

Shinsekai Enterprises Pvt Ltd
Durg, Chhattisgarh 491001, India
Email: hello@kirofoods.com
Phone: +91 9630852245